We do apologize for the recent wait times, as we have been experiencing major network issues for the past few days and have been limited to one working terminal and phone line. Despite obtaining service from our cable company and IT personnel, these issues have not been resolved. We hope to have them resolved today.
Thank you for your patience.
Sincerely,
Pak Mail Newburyport

Pak Mail Newburyport will be closed for Labor Day, September 6th, and we will reopen on Tuesday, September 7th.
Have a great holiday!

Although we have resumed normal store hours (9am to 6 pm M-F, 9am to 2 pm Sat), we ask that all our customers continue to wear masks in the store.
The Delta Variant is extremely contagious.
In addition, we have an Immunocompromised employee who is unable to tolerate vaccines at this time. Please wear a mask to help keep her safe. Thank you!

With the advent of Reopening MA Phase III, Pak Mail has resumed its normal business hours:
Mon-Friday: 9:00AM – 6:00PM
Saturday: 9:00AM – 2:00PM
We appreciate the support and understanding from our customers.

Pak Mail will be closed on Saturday, July 4th in observance of Independence Day.　Have a wonderful holiday!

We want to communicate to our valued customers and partners that PakMail Newburyport continues to operate and is in compliance with all government and state mandated guidelines regarding the safety of its employees. This has meant implementing recommended practices for personal hygiene and adjusting schedules as required.

While this has not changed our services, please note a possible change with the freight & shipping companies. In keeping with the recent recommendations by World Health Organization (WHO) and Centers for Disease Control (CDC) regarding social distancing protocol, some truck drivers while delivering orders may not be able to provide extra services such as inside delivery, i.e., parcels will be delivered to the customer’s location, but the driver may not enter the premises.

While we continue to monitor activity across the US and around the world, we ask that our customers to pay close attention to their local, state, and country restrictions that may prevent deliveries from being made. In case of temporary closures please notify the store so that we can make the necessary changes.

We will continue to provide communication should any changes occur. If you have any questions our customer service staff is available at (978) 465-6420 or us130@pakmail.com. This is a challenging time for our families and our country – please stay safe as we get through this together.

We appreciate your business, 
The PakMail Newburyport Team

Dear Holiday Customers,
We have extended our Saturday hours for two weeks (Dec. 15 and 22) on those days, we will be open until 5:00 pm.
Happy Holidays!

We have extended our Saturday hours for three weeks (Dec. 3, 10, & 17) to help assist your holiday packing and shipping needs. On those days, we will be open until 5:00 pm.

Happy Holidays!

We apologize for any delays or inconveniences caused by the advent of our new software system. Although we are learning about the system’s idiosyncrasies, there are system “bugs” that the developers are attempting to rectify. Each day there are improvements. We appreciate your patience.